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Quick response for your policyholders with Remote Assistants

Your clients need quick answers, not long wait times on calls or extended periods on email platforms or chats. Hire a remote assistant for your insurance agency and watch your business grow!

Remote Assistants are the ideal human resource to optimize your time and increase your productivity in your projects, businesses, and ventures. You can get the most out of their collaboration in the tasks that are necessary and that do not allow you to focus on the most important thing, being highly productive.

Here are the tasks that you can delegate to a Remote Assistant:

  • Administrative tasks: 

Delegate the management of emails, the organization of files and documents, the entry of data into templates and platforms, the preparation of reports, and the coordination of agendas.

  1. Social media and digital marketing management: 

You probably have social media to offer your products or services. A Remote Assistant can do the programming of your networks, manage the community with the chat of comments and reactions, as well as prepare your metrics reports.

  1. Research and compilation: 

When you need data for decision-making, prepare proposals and projects, delegate tasks of research, data search, information gathering, and preparation of summaries or reports to your Remote Assistant.

  1. Customer service:

 Make sure your customers have immediate responses via emails, calls, basic assistance, and resolve queries through a Virtual Assistant.

  1. Event planning and logistics:

The management of all your events, whether virtual or in-person, can be left in the hands of a Remote Assistant efficiently. Tell them what you need, with whom you need to meet, with whom you want to schedule, and let them solve everything.

How to delegate tasks to your Remote Assistant?

  • Clear communication: Establish clear goals and objectives for each task you delegate. Describe what you expect to achieve and provide precise instructions of what you need.
  • Feedback and adjustments: Constructively tell your Remote Assistant if what was assigned was done well or not. Ask for adjustments if necessary. Reach together the desired quality.
  • Confidentiality: Make sure to establish confidentiality and data protection agreements with your Remote Assistant to ensure the handling of your information.
  • Resources and technology: Use collaborative tools and software to facilitate communication, task tracking, and project management.

PeopleBlue has the best and most qualified Remote Staff so you can optimize your time. Hire one here!




Starting is easy. We simplify the process for you.

You’re not hiring a freelancer, you’re hiring a team dedicated to your business.

Insurance company clients expect quick attention and generally want not only immediate responses but also friendly assistance, guidance to resolve doubts, and allies to fulfill their needs. This makes the typical day-to-day tasks of an insurance agent multiply.

 

But thanks to the support of Remote Assistants, your policyholders can find experts who provide them with answers, assistance, and qualified attention. And the best part is that it is more cost-effective for you as an insurance company than having an entire customer service department.

 

By delegating customer service to remote assistants, the rest of your team can focus on sales or more important tasks that the insurance agency should prioritize: the profitability of the business.

 

What does a remote insurance assistant do?

 

A remote insurance assistant is an employee—whether bilingual or not—who works from home and performs various tasks for your insurance agency. This includes handling customer service calls, answering general questions from current and potential clients, recording policies, researching potential coverage options, and much more.

 

Let PeopleBlue assemble your team of remote insurance assistants for your agency and start providing quick responses to your policyholders. Contact us here!

 

3 Benefits of attending policyholders with Remote Assistants

 

  1. Personalized attention

 

Remote Assistants can provide personalized attention to your policyholders through genuine and empathetic communication, not just through programmed responses.

 

  1. Specialized knowledge

 

Remote Assistants can acquire in-depth knowledge about your coverages to respond accurately and reliably to policyholders.

 

  1. Quickness in responses

 

The goal is for policyholders to feel that they are being attended to quickly and efficiently. This task can be achieved through remote assistants because it is their priority.

 

Among other reasons, remote insurance assistants can handle those difficult and conflicting communications that often occur with some policyholders. They can provide guidance on complex procedures with the aim of maintaining relationships with the agency.

 

Las ventajas son muchas como podrás ver; reducción de costos, gestión de procesos administrativos, atención al cliente, registros de asegurados y mucho más. Contacta con nosotros en PeopleBlue y comienza pronto a delegar esas tareas mientras tú te encargas de pensar en el crecimiento del negocio. 

 

The advantages are numerous, as you can see: cost reduction, administrative process management, customer service, policyholder records, and much more. Contact us at PeopleBlue and start delegating those tasks soon while you focus on thinking about the growth of the business.



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